Sainsbury's Recycle - here's the rules
Please read these terms and conditions carefully before sending us your items.
When you place an order you tick the little box agreeing you accept these terms
and conditions. If you don't tick the box we can't take your order, sorry!
Before you send it off you should you take a note of your IMEI number in case there
is a problem with your order. Your IMEI number can be found at the back of your
phone under the battery or by typing in *#06#
Once we receive your item(s) we will check it's the make and model you gave us then
our testing team will ensure that:
- The device turns on and off.
- The device is fully functional and complete.
- The screen is working and intact.
- The battery is included and fully charged.
- The device isn't crushed or liquid-damaged.
- The device is original and meets the manufacturer's original specifications.
We don’t make revisions for light wear and tear or cosmetic damage.
No phone is ever the same so grading does vary from model to model and depending
on the damage and condition but to give you an idea of how any damage can affect
our valuation have a look at our table.
Please be aware these are just outline and damage is judged on a phone by phone
basis so these reductions may vary depending on how your item can be reused, resold
or recycled
|
Reduction
|
Type of damage
|
|
-25%
|
Cracked Plastic Screen including front and back covers
|
|
-75%
|
Not functional (not powering on when charged), Heavy cosmetic damage. Bad cracks,
Any LCD damage, Glass smashed screen
|
|
-100%
|
Water damaged, blocked, stolen or fake items.
|
- It must turn on and off.
- The item must be fully functional and complete.
- The screen must be working and intact.
- The battery, charger, any earphones must be included and fully charged.
- The item must not be crushed or liquid-damaged.
- The item must be original and meet the manufacturer’s original
specifications.
Grading for other items is more specific and items should be in good condition to
receive a payment. In some instances depending on item type we won’t
offer a reduction we will simply be unable to make a payment for it.
Other damage – for ad hoc damage and anything which affects our ability to
refurbish or recycle your order there will be a reduction in price to reflect this
damage. In these cases Sainsbury's Recycle will have the final decision on
all item values.
By submitting an order through our site you warrant that the device(s) comply with
these terms.
If you have a PIN or Password on any of your items you should remove this before
sending.
If your item receives a reduction we will contact you giving you 48 hours to arrange
for the return of your item. If after 48 hours we haven’t heard from you we will
send your item to be recycled responsibly.
Any stolen, blocked, counterfeit or fake devices returned will be held by Sainsbury's Recycle
and reported to the police. No payment will be made and the device(s) will not be
returned.
Any devices that are sent to Sainsbury's Recycle and do not have a cash back value
will be recycled in the greenest possible way.
For ad hoc damage and anything which affects our ability to refurbish or recycle
your order there will be a reduction in price to reflect this damage. In these cases
Sainsbury's Recycle will have the final decision on all device values.
Any counterfeit or fake items returned will be held by Sainsbury's Recycle and reported
to the police. No payment will be made and the phone(s) will not be returned.
Any items that are sent to Sainsbury's Recycle and do not have a cashback value will
be recycled in the greenest possible way.
Please remove any phone locks that require a pin code. Handsets that are received
and cannot be fully tested because of a phone lock will not be processed for payment
and cannot be returned.
We can only recycle OME (Original Manufacturers Equipment) inkjet cartridges listed
on the site. Please do not send us any other type of inkjet cartridge. For every
listed inkjet we receive £1 will be donate to Comic Relief.
Prices offered on our website are subject to change at any time without notice.
When your order has been placed, the prices quoted are guaranteed for 7 days. (This
is the date on which we send you a confirmation letter and Freepost envelope or
from the date that you print a freepost label) If your items are received after
7 days from this 'issue letter date' the up-dated, current prices will apply.
If the item(s) received differs to the item(s) registered on-line, the order will
be processed based on the item(s) received, not the item(s) registered.
Sainsbury's Recycle will have the final decision on all device values.
When we receive your order, we will check that it is complete, and that it meets
our terms and conditions. Providing it does, we will action payment within 5 days.
During busy periods it may take longer to process your payment, during these times
it may take up to 10 working days for payment.
We give you two payment options:
- Payment straight into you bank
- Payment by Cheque
Please Note:
Payment can only be made to the name, address and details provided upon registration.
Please use the Sainsbury's Recycle Freepost envelope or label provided. Unfortunately,
other than when we arrange a courier collection (for orders with a value over £1000),
we do not accept responsibility for non-delivery of phones or damage in transit.
We therefore recommend that you send units via registered post to ensure successful
delivery. Devices that are sent to Sainsbury's Recycle unfortunately cannot be returned.
Registered deliveries should be sent to us at:
Sainsbury's Recycle
FREEPOST RLZL-YTKB-SKYE
Falkirk
FK2 9EG
PLEASE ENSURE THAT YOU ARE HAPPY TO SEND THE PHONE TO US AND THAT IT IS WITHIN YOUR
RIGHTS TO DO SO.
By placing an order through our site, you warrant that:
1. You are resident in Great Britain or Northern Ireland; and
2. You are accessing our site from that country
3. You are legally capable of entering into a binding contract; and
4. You are at least 18 years old; or
5. If you are under 18 years of age, that you have obtained your parent's or guardian's
consent to sell your phone to us for the sum indicated via our website.
You and your parents or guardians release us of any liabilities or claims that may
arise if you send the phone to us in breach of this warranty.
If you deal as a consumer any provision of this contract which is of no effect to
a consumer shall not apply. Your statutory rights are not affected by this contract.
For the purposes of these terms and conditions, "consumer" means an individual who
neither makes this contract in the course of a business, nor holds himself out as
doing so, as defined by the Unfair Contract Terms Act 1977.
Please note:
1. You are responsible for cancelling or paying for any contract linked to each
device. We are not responsible for any costs arising before, or after, receipt of
your device, or arising from any other circumstances whatsoever.
2. Please remove SIM cards before sending us your mobile. Any SIM cards received
by us will be destroyed, and so obviously cannot be returned. (We will dispose of
them appropriately.) We accept no liability in the event that any phone that has
been sent with its SIM card is lost and charges are then incurred. You shall continue
to be responsible for such charges.
3. Please ensure all personal data is removed from devices before sending them to
Sainsbury's Recycle. This includes but is not limited to all personal details, SMS,
photos, videos, games, songs or other data. Sainsbury's Recycle will not accept
responsibility for the security, protection, confidentiality or use of such data.
By sending your device to us you agree to release us from all and any losses, claims
or damages with respect to the data enclosed or stored therein or on any media used
in conjunction with the device.
Our site is only intended for use by people registered with us and resident in Great
Britain and Northern Ireland. At our complete discretion we may accept or reject
orders from people outside of these territories.
Your contract with us will be formed when we receive your order. It will incorporate
these terms and conditions.
You must own all rights, title and interests in any device(s) that you send to us.
Ownership of the device(s) will only pass to us when we receive the items, in accordance
with these terms and conditions, and we have dispatched payment to you, when, hence,
a contract will be formed.
The contract between you and us is binding on you and us and on our respective successors
and assigns.
You may not transfer, assign, charge or otherwise dispose of a contract, or any
of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract,
or any of our rights or obligations arising under it, at any time during the term
of the contract.
You may cancel the contract with us at any time up to the time when you send us
the device ("cooling- off period"), providing:
1. the contract was negotiated and concluded exclusively by means of distance communication
(including, but not limited to, telephone, letter, fax or email); and
2. you are a natural person acting outside the purposes of any business.
When cancelling during the cooling-off period, you need not give us any reason for
cancelling the contract, nor will you have to pay any administration charges.
To cancel the contract you must notify us in writing.
This contract cannot be cancelled once our payment has been issued to you.
We will not be liable or responsible for any failure to perform, or delay in performance
of, any of our obligations under a contract that is caused by events outside our
reasonable control or due to our compliance with any applicable laws or regulations.
PROMOTER: Redeem Ltd, 31-37 Etna Road , Falkirk , FK2 9EG . Telephone: 01324 678900.
Sainsbury's Recycle is a UK promotion only.